Overall our experience with PramShare was really good. All communications went through my mother-in-law and PramShare and my mother-in-law was happy with their service and flexibility given regarding the pick-up of the items.
The carseat was in a good, clean condition when dropped off. As the case is with most carseats, installation was a bit tricky, but got easier with the help from YouTube. Our only hassle with the carseat is the position of one of the straps. It is great for keeping it in place, but it does make it fairly tricky taking the child in and out of the carseat as there is no flexibility and it covers both sides of the seat. Overall felt safe and sturdy.
Thank you PramShare for great service!